Privacy Policy

This privacy policy sets out how Balustrade Super Store uses and protects any information that you
give Balustrade Super Store when you use this website.
Balustrade Super Store is committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this website, then you can be
assured that it will only be used in accordance with this privacy statement.
Balustrade Super Store may change this policy from time to time by updating this page. You should
check this page frequently to ensure that you are happy with any changes. This policy is effective
from 23rd March 2018.

What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in
particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other
information which we think you may find interesting using the email address which you have
provided
- From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customise the
website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure, we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these
links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you
provide whilst visiting such sites and such sites are not governed by this privacy statement. You
should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to
indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time by writing to or emailing us at
sales@balustradesuperstore.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your
permission or are required by law to do so. We may use your personal information to send you
promotional information about third parties which we think you may find interesting if you tell us
that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection
Act 1998. A small fee will be payable. If you would like a copy of the information held on you please
write to Unit 8, Cedar Parc, Doddington Road, Lincoln, LN6 4RR.
If you believe that any information we are holding on you is incorrect or incomplete, please write to
or email us as soon as possible at the above address. We will promptly correct any information
found to be incorrect.